Frequently Asked Questions

 A digital photo booth takes pictures, creates GIFs and Boomerangs at your event. The touch screen on the booth will give you the option to select. Your guest will be able to share it through text message or email.  Simple to use! wifi connection is required.

 A complete working Photo Booth.  Touchscreen tablet, professional lighting and with our print package you'll also receive a printer.  We'll setup the template and our full support system are all included for one low price!

 You can view our additional items in the store - nice to have but not required. 

 Yes! The equipment is easy to set up, and should take 20 - 30 minutes. No tools or experience required! Additionally, the photo booth software is designed to be very user friendly!

We recommend appointing someone to run it.

Please note that a power outlet is needed to power the Photo Booth. You will also require an extension power cord. You can rent one of our 20ft extension power cords if needed.  Wifi connection is required.

We do carry props but they are not included. 

We found most customers have a theme and they like to use their own specific props. So instead of having to pay for props that you may not use, you can add a set of generic props for you and your guests to enjoy.  Additional charge applies.

Your Photo Booth is a Digital Photo Booth, guests receive their photos and photo strips via text or email.  (Note, you must have a wifi network available for real-time photo sharing.)  As the host, you’ll also receive a digital album with all of the photos from your event! 

With our print package, prints are delivered on-site.  

After your event, you will receive an online link to your Photo Session album with every photo taken during the event. 

Feel free to share that link with family and friends.

Great question. As many hours as you like! 

That's the nice thing about renting from us. You decide how long you want to use it. 

Only want to have the Photo Booth a few hours? Great you can do that. 

You want to have the Photo Booth for two hours then off for two then back on for two? You can do that!

You decide how long you want the Photo Booth on during your event.

 It is rare that the equipment is damaged beyond repair. However, in the unlikely event that the client does damage the equipment beyond repair, the client will be charged a replacement fee. 

 The booth is due for return the next business day after your event.  We make it very easy -- If you know that you will not be able to return the booth on time, please call our office to discuss.  

 Returns are always the next business day. If you have an event on Saturday, the booth is due for return on Monday.  We make it easy - let us know what works best for you. 

 Electrical power is required. Access to electricity is needed for Photo Booth to power the light and computer.

Ideally wifi is best. You'll connect your booth to WiFi so your guests can send their images instantly through email or text message.

If you don’t have on-site WiFi or a hotspot, your photos will be stored in an "offline queue". Once connected to a wifi, all photos will instantly get sent.

Simply plug the booth to a power outlet, turn on the equipment, connect to your local wifi and within minutes the booth is ready to go! 

 Yes! Our team will work with you to customize the photo template with your company logo, wedding design or event theme that gets sent to each of your guest.  

 Problems with the photo booth equipment and software are rare. 

However, if something does go wrong, we are prepared and here to help. Our Technical Support team is available and can resolve nearly any potential issue.  

We do encourage you to set up in advance of your event to ensure everything is perfect before the event starts. Take a few fun test shots to familiarize yourself with the equipment. 

Call us at 636 486-6414 for assistance.

If your venue doesn't have wifi you can connect the booth up to your phone through your wireless hotspot. The Photo Booth saves the text messages, emails, and photos and will send them out to the devices it was told to as soon as it gets connected to a wifi connection.​ 

 Yes it does! 

The Photo Booth has a light for taking the photo.   

Yes, there is a comprehensive user guide that comes with the rental booth. 

We also email you the instructions along with set up videos to view and follow along. 

 Provide the date of your actual event. We'll contact you with delivery date.

 We're happy you've decided to book our photo booth. You can go to our site to place your order, you can make a secured payment on our website. Payment in full is required to complete your order and hold your Photo Booth.

NOTE:  We will keep a copy of your ID and credit card on file for the duration of the rental In case of any damages. 

Yes we do!

Please note we do not deliver the day of your event. Delivery date should be made at least one day prior to your event. Signature and valid ID will be required at time of delivery.

NOTE:   Delivery does not include setup. Delivery is only to the Greater St Louis/St Charles area. 

 We try to make this as easy as possible. To help ensure accuracy of available inventory, a 50% restocking fee is charged. 

However, we do understand that unplanned circumstances can arise.

If the date of the event changed we can modify the order at no additional charge. Also, we can hold a reservation for up to one year past the original event date selected to allow you to reschedule or utilize the booth rental at a different event.

The Photo Booth tends to become a playground for young kids. Best way to handle this is to have someone assigned to the booth. That person becomes the attendant and can assist your guest with taking photos. 

It's best to assign two persons. They can take turns attending to the booth while the other enjoys the party.

We're glad you've decided to book from us. You and your guest are in for a great time!

To book, just send us an email with Photo Booth request and we'll get right back to you. You're on your way to fun filled event!  stlphotboothstogo@gmail.com